What payment methods do you accept?

SkiJapan.com accepts payments as a direct deposit to our Hokuyo Bank account and all major credit cards including Visa, Mastercard, JCB and AMEX. Please note that a surcharge of 2.5% applies to all credit card payments. The customer is responsible for calculating and paying any bank fees related to transfers to our bank accounts. Payments are accepted in Japanese Yen (JPY).

What currencies do you accept?

We accept payment in Japanese Yen (JPY).

Do I need to make a deposit to secure my booking?

Yes, we require a deposit of 20% of the total within 7 days to confirm the booking or the booking may be cancelled automatically. The deposit is non-refundable.

What is your cancellation policy?

The policy is as follows:

  • 60 days prior to travel – Loss of deposit.
  • 60 – 45 days prior to travel – Loss of deposit and supplier cancellation fees as charged by airlines, accommodation providers etc.
  • 45 days or less prior to travel – 100% cancellation fees apply.