Please send bookings to our office by email or fax. Once the package is confirmed we will then issue an invoice and fax or email it back.

To secure the booking a deposit of 20% of the total trip invoice is required within 7 days of receiving our confirmation.

A copy of the transfer receipt will need to be faxed to us with your booking invoice.

Please note all bookings will be confirmed when:

1. The deposit is received into our account.
2. Names of each passenger travelling are provided.
3. Flight itinerary is sent along with booking.

Final Payment Date

Full payment is due into our Japanese yen account no later than 50 days prior to guest arrival. At this time, we require email or fax us the copy of the deposit verification slip or internet transaction.

*NB: Non-payment of deposit or final balance may lead to auto cancellation. Payment of a deposit constitutes acceptance of our booking terms and conditions.

Cancellation fees

• If cancelling more than 50 days prior to arrival, a cancellation penalty of 20% of invoice total (loss of deposit) will be retained by SkiJapan.com
• If cancelling between 50 days and 30 days prior to arrival, then a penalty of 50% of booking invoice total will be retained by SkiJapan.com as cancellation penalty.
• If cancelling less than 30 days prior to arrival, then a penalty of 100% of booking total will be retained by SkiJapan.com as cancellation penalty.

Amendment fees

These are charged if amendments are made to bookings (eg change of dates or decreasing numbers of people travelling). Any amendment to a booking (ie change to dates of travel) will incur a 4,000 yen total charge per change.

If an amendment involving a reduction in the number of persons travelling occurs at any time the above cancellation penalties and terms apply to that persons trip who is cancelling. The package price for the remaining persons will be amended accordingly.