How can I contact SkiJapan.com when in Japan?
5-31, 1Chome, 2Jo, Niseko Hirafu, Kutchan-cho, Abuta-gun,Hokkaido 044-0089
Telephone: 0136-22-4611
Email: customerhelp@SkiJapan.com
Office Hours: 08:00 – 22:00 during winter peak period
What documentation should I bring with me?
- A valid passport
- Flight E-ticket & itinerary
- Travel itinerary outlining accommodation, transfers & lift passes
- Any vouchers for services e.g. Lessons/Rental or other Services
- Travel insurance documents
My flight is delayed or I’m going to arrive at a different time, what do I do?
What do I do if the airport is closed and my flight is delayed or cancelled?
What happens if I miss my transfer due to flight delays?
Can I buy things using cash or credit card and how can I get money out?
Furano has the following services;
- Credit cards can be used within the Prince Hotels and credit cash out available.
Is there any other essential items I should be bringing with me?
- Paracetamol, cold & flu tablets, anti-inflammatories (good or strong medication can be difficult to get hold of in Japan)
- International power adapter for Japan Region Type “A” output. Ensure that your appliances have switching power supply and states: “Input/100v-240v” to be able to use your appliance in Japan. Appliances such as foreign hairdryers will not work in Japan.
I am travelling via Haneda, what do I need to know?
I am travelling via Narita, what do I need to know?
My flight arrives at Narita but I need to get to Haneda or vice versa, how can I do this?
You can also travel by train, with this information available on the above sections links for the two different airports, Haneda and Narita.
There are also fixed fare and standard taxis available at both airports but you can expect to pay higher fees than catching the bus.
What happens when I arrive at Chitose Airport (CTS) in Hokkaido?
What happens when I arrive to Furano?
The Resort liner bus from Chitose Airport will stop at the following Furano accommodations; Shin Furano Prince Hotel, North Country Inn, Furano Prince Hotel, Hotel Naturwald, Hotel Bell Hills (this is the recommended stop for guests staying in Lodge B&B Furano) ,Hotel Edel Warme and FURANO NATULUX HOTEL(Infront of Furano Station ).
If you have booked private transfers via taxi, your driver will take you directly to your accommodation in Furano.
What do I do when leaving Furano?
For transfer via taxi, please ensure that you are at the pick-up location (refer to your itinerary) with your luggage 20 minutes before your scheduled departure time.
What time does the earliest bus get to the airport?
The earliest bus departure from Furano can be arranged between 7:45am-8:30am and will arrive at Chitose Domestic Airport by approximately 10:50am (weather dependent). If you have a flight before 12:00pm, we strongly recommend you use a private taxi transfer to avoid missing flights.